LG Electric Ranges Pose Fire Risk in Canada , Here are the affected models

Key Points

• • LG Electronics Canada, in collaboration with Health Canada, has issued a recall for certain electric range models due to a fire hazard from accidentally activated front-mounted knobs.

• • It seems likely that over 137,000 units sold between May 2016 and June 2024 are affected, with eight incidents and two minor injuries reported in Canada as of February 12, 2025.

• • Consumers can check if their range is affected by locating the model and serial numbers inside the oven door or storage drawer and comparing them with the official list.

Recall Overview

This recall addresses a safety concern where front-mounted knobs on LG electric ranges can be accidentally turned on by users or pets, posing a fire risk. The evidence leans toward this being a significant issue, given the reported incidents.

What to Do

If your range is part of the recall, contact LG for a free warning label and follow safety precautions like keeping the area clear and ensuring knobs are off before leaving home. You may continue using the range while awaiting the label, but exercise caution.

Unexpected Detail

An interesting aspect is that LG recommends using the Lock Out/Control Lock function, with an instructional video available online, which might not be widely known among consumers.

Survey Note: Comprehensive Analysis of LG Electric Range Recall in Canada

In a recent development, LG Electronics Canada, in partnership with Health Canada, has initiated a voluntary recall of specific models of their electric slide-in and freestanding ranges. This action, announced on February 26, 2025, addresses a critical safety concern involving front-mounted knobs that can be accidentally activated, posing a significant fire hazard. This survey note aims to provide a detailed examination of the recall, including its scope, affected products, reported incidents, and guidance for consumers, ensuring a thorough understanding for all stakeholders.

Background and Context

The recall stems from the potential for front-mounted knobs on LG electric ranges to be inadvertently turned on by users or pets, leading to unintended heating and potential fire risks. This issue is particularly concerning in households with children or pets, where accidental contact is more likely. The collaboration between LG Electronics Canada and Health Canada underscores the severity of the hazard, with official announcements made to ensure public safety.

Scope of the Recall

The recall encompasses ranges sold between May 2016 and June 2024, with a total of 137,257 units affected in Canada. These units were manufactured between 2016 and 2023, indicating a broad timeframe of potential exposure. The affected products are primarily black and stainless steel, 30 inches (76.2 cm) wide, and feature five surface elements, making them common in many Canadian homes.

Affected Models and Identification

To determine if a range is part of this recall, consumers must locate the model and serial numbers, which can be found inside the oven door or the storage drawer at the bottom of the unit. The following table lists the affected models and their corresponding serial number ranges, as detailed in the official Health Canada recall notice:

Consumers are encouraged to visit the Health Canada recall page for the complete list and to verify their unit’s status.

Reported Incidents and Injuries

As of February 12, 2025, LG has reported eight incidents related to this issue in Canada, with two minor injuries documented, including one minor cut and one minor burn. These incidents highlight the real-world risks associated with the accidental activation of the knobs, emphasizing the urgency of the recall.

Consumer Actions and Safety Measures

For owners of affected ranges, LG Electronics Canada, Inc. advises immediate contact to receive a free warning label and placement instructions. The warning label serves as a reminder to utilize the Lock Out/Control Lock function on the range control panel, which disables the heating elements when the range is not in use. An instructional video is available at this link to guide consumers on how to activate this feature.

While awaiting the warning label, consumers may continue using their ranges but are urged to exercise caution. Recommended safety measures include:

• • Keeping the area around the range clear to prevent accidental contact, especially by children and pets.

• • Regularly checking that all knobs are in the ‘off’ position, particularly before leaving the house or going to bed.

• • Refraining from placing any items on the stove top when it is not in use to mitigate fire hazards.

These interim measures are crucial to minimizing risks until the warning label is installed.

Contact Information and Additional Resources

For further assistance, consumers can reach out to LG Electronics Canada, Inc. using the following contact details:

• • Phone: 1-888-542-2623 (available between 8:00 a.m. and 9:00 p.m. EST)

• • Email: lgrangesupport@lge.com

• • Website: LG Canada Support Page

Additionally, Health Canada encourages reporting any health or safety incidents related to this product via their Consumer Product Incident Report Form. International recall information is also available at the OECD Global Portal.

Conclusion

This recall underscores the importance of product safety and consumer awareness, particularly in common household appliances like electric ranges. By following the guidance provided by LG and Health Canada, consumers can take proactive steps to ensure their safety and that of their families. The availability of resources such as instructional videos and direct contact options reflects a commitment to addressing this issue comprehensively.

This detailed analysis aims to equip readers with all necessary information to navigate the recall process effectively, ensuring a safer home environment.

Key Citations

• • Health Canada LG Slide-In and Freestanding Electric Ranges Recall Due to Fire Hazard

• • LG Canada Support Announcement LG Range Recall

• • LG Instructional Video for Lock Out/Control Lock Function

• • Health Canada Consumer Product Incident Report Form

• OECD Global Portal on Product Recalls